Unit 1Getting Started for Cross-border E-commerce1
Learning Objectives2
Warming up2
Text: Why Cross-border E-commerce is the Future of E-commerce?2
Words & Expressions5
Notes & Terms6
Understanding the text7
Language Work8
Supplementary Reading: Localization—Keys to Cross-border Selling in B2B E-commerce10
Words & Expressions12
Notes & Terms14
Text Comprehension15
Language Work16
Workshp6
References16
Unit 2Risin for an Account18
Learning Objectives19
Warming up19
Text: How to Sell Your Products on Alibaba21
Words & Expressions
Notes & Terms24
Understanding the text25
Language Work25
Supplementary Reading: Amazon Seller Registration: Everything You Need to Know to Get Started27
Words & Expressions32
Notes & Terms33
Text Comprehension34
Language Work35
Workshop35
References36
Unit 3Store Design and Product Selection37
Learning Objectives38
Warming up38
Text: E-commerce Website Design38
Words & Expressions46
Notes & Terms48
Understanding the text49
Language Work50
Supplementary Reading: How to Choose the Perfect Product for Your E-commerce Store51
Words & Expressions53
Notes & Terms54
Text Comprehension54
Language Work55
Workshop55
References56
Unit 4Inside-platform Marketing57
Learning Objectives58
Warming up58
Text: Marketing for E-commerce58
Words & Expressions61Notes & Terms62
Understanding the text63
Language Work64
Supplementary Reading: E-commerce Marketing Ideas to Drive More Sales66
Words & Expressions69
Notes & Terms70
Text Comprehension71
Language Work72
Workshop72
References72
Unit 5Outside-platform Marketing74
Learning Objectives75
Warming up75
Text: So Media Marketing for E-commerce76
Words & Expressions81
Notes & Terms83
Understanding the text84
Language Work85
Supplementary Reading: Search Engine Marketing87
Words & Expressions90
Notes & Terms91
Text Comprehension93
Language Work93
Workshop94
References94
Unit 6Pre-sale Services of Cross-border E-commerce96
Learning Objectives97
Warming up97
Text: Pricing Strategy for E-commerce 97Words & Expressions100
Notes & Terms101
Understanding the text102
Language Work103
Supplementary Reading: Tips for E-commerce Product Page Cpy05
Words & Expressions112
Notes & Terms114
Text Comprehension114
Language Work115
Workshp16
References116
Unit 7On-sale Services of Cross-border E-commerce117
Learning Objectives118
Warming up118
Text: How to Get E-commerce Order Fulfillment Right119
Words & Expressions124
Notes & Terms126
Understanding the text127
Language Work128
Supplementary Reading: How Can Merchants Increase Transparency and Accuracy Around International Shipping Costs?130
Words & Expressions133
Notes & Terms133
Text Comprehension135
Language Work136
Workshp36
References137
Unit 8After-sale Services of Cross-border E-commerce138
Learning Objectives139
Warming up139
Text: Alibaba Customer Service140
Words & Expressions149
Notes & Terms150
Understanding the text150
Language Work151
Supplementary Reading: Developing a Customer Service
Policy153
Words & Expressions157
Notes & Terms158
Text Comprehension158
Language Work159
Workshp59
References159
Unit 9Business Communication161
Learning Objectives162
Warming up162
Text: Business Letters162
Words & Expressions168
Notes & Terms169
Understanding the text172
Exercise172
Supplementary Reading: Hows Your E-mail Etiquette?178
Words & Expressions180
Text Comprehension181
Language Work181
Workshp 82
References182
Unit 10Business Contract183
Learning Objectives184
Warming up184
Text: Contracts184
Words & Expressions192
Notes & Terms194
Understanding the text195
Language Work196
Supplementary Reading: How to Write a Business Contract198
Words & Expressions201
Notes & Terms203
Text Comprehension203
Language Work204
Workshop204
References205AppendixSupplementary Glossary206
本书依据经科技成果鉴定的《（跨境电商领域）应用技术型人才标准及认体系》组织编写。本书是跨境商务专业（方向）的基础知识课程所使用的教材，主要以跨境电商平台的售前、售中、售后服务所涉及的英语技能主线，内容包括跨境电商专业术语、商务约会、商务洽谈、商务合同、商务信函、产品销售与退换等语言和文字沟通涉及的英语技能。有于训练和提升学生的英语商务写作能力及英语语言交流能力。
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