Contents Unit 1 Job-Hunting Part 1 Background Information / 2 Successful Job Interviews / 2 Part 2 Situational Conversations / 3 Part 3 Listening and Speaking Activities / 6 Part 4 Reading and Writing Activities / 12 ⅠRésumé / 12 ⅡApplication Letter / 15 Part 5 Communication Activities / 20 Part 6 Related Words and Expressions / 27 Unit 2 Taking up the Post Part 1 Background Information / 33 Office Etiquette / 33 Part 2 Situational Conversations / 34 Part 3 Listening and Speaking Activities / 35 Part 4 Reading and Writing Activities / 38 Company Profile / 38 Part 5 Communication Activities / 40 Part 6 Related Words and Expressions / 43 Unit 3 Attending Trade Fairs Part 1 Background Information / 48 1. Benefits to Attend a Trade Fair / 48 2. Tips for Attending a Trade Fair and Reception Etiquette / 48 Part 2 Situational Conversations / 49 Part 3 Listening and Speaking Activities / 52 Part 4 Reading and Writing Activities / 59 ⅠLetter of Invitation / 59 ⅡE-Mail / 63 Part 5 Communication Activities / 64 Part 6 Related Words and Expressions / 67 Unit 4 Business Reception Part 1 Background Information / 72 Reception Etiquette / 72 Part 2 Situational Conversations / 74 Part 3 Listening and Speaking Activities / 77 Part 4 Reading and Writing Activities / 86 Ⅰ Banquet Speech / 87 Ⅱ Telephone Message / 89 Part 5 Communication Activities / 91 Part 6 Related Words and Expressions / 97
Unit 5 Business Travel Part 1 Background Information / 102 1. Travel Arrangements / 102 2. Business Travel Etiquette / 103 3. English for Broadcasting at the Airporndn the Flight / 104 Part 2 Situational Conversations / 105 Part 3 Listening and Speaking Activities / 108 Part 4 Reading and Writing Activities / 119 ⅠLetter of Thanks / 119 ⅡSpeech of Thanks / 122 Part 5 Communication Activities / 122 Part 6 Related Words and Expressions / 127 Unit 6 Communicating with Clients Part 1 Background Information / 132 1. Customer Service / 132 2. Etiquette for Phone Communication and Office Reception / 132 3. Tips for Telephoning / 133 Part 2 Situational Conversations / 133 Part 3 Listening and Speaking Activities / 138 Part 4 Reading and Writing Activities / 143 Complaints and Settlements / 143 Part 5 Communication Activities / 152 Part 6 Related Words and Expressions / 156 Appendix 1 公司部门名称 / 158 Appendix 2 职务位名 / 159 Appendix 3 产品介绍用语 / 162 Bibliography 参考文献 / 164 部分听力文字材料 / 165 扫描二维码,获得 听力音频材料