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Unit 1 Form of Business Letters
Part 1 The Introduction of Business Letters
Part 2 The Principles for Good Business Letters
Part 3 The Structure of Business Letters
Part 4 The Layout of Business Letters
Part 5 The Envelope of Business Letters
Part 6 Useful Words, Phrases and Sentences
Part 7 Exercises
Unit 2 Establishing Business Relations
Part 1 The Introduction
Part 2 The Specimen Letters
Part 3 Useful Words, Phrases and Sentences
Part 4 Exercises
Unit 3 Enquiries.
Part 1 The Introduction
Part 2 The Specimen Letters
Part 3 Useful Words, Phrases and Sentences
Part 4 Exercises
Unit 4 Offers and Counter-offers
Part 1 The Introduction
Part 2 The Specimen Letters
Part 3 Useful Words, Phrases and Sentences
Part 4 Exercises
Unit 5 Orders and Sales Confirmations
Part 1 The Introduction
Part 2 The Specimen Letters
Part 3 Useful Words, Phrases and Sentences
Part 4 Exercises
Unit 6 Remittance and Collection
Part 1 The Introduction
Part 2 The Specimen Letters
Part 3 Useful Words, Phrases and Sentences
Part 4 Exercises
Unit 7 Payment by L/C
Part 1 The Introduction
Part 2 The Specimen Letters
Part 3 Useful Words, Phrases and Sentences
Part 4 Exercises
Unit 8 Packing
Part 1 The Introduction
Part 2 The Specimen Letters
Part 3 Useful Words, Phrases and Sentences
Part 4 Exercises
Unit 9 Shipment and Delivery
Part 1 The Introduction
Part 2 The Specimen Letters
Part 3 Useful Words, Phrases and Sentences
Part 4 Exercises
Unit 10 Cargo Transportation Insurance
Part 1 The Introduction
Part 2 The Specimen Letters
Part 3 Useful Words, Phrases and Sentences
Part 4 Exercises
Unit 11 Trade Disputes and Settlements
Part 1 The Introduction
Part 2 The Specimen Letters
Part 3 Useful Words, Phrases and Sentences
Part 4 Exercises
Unit 12 Distributorship and Agency
Part 1 The Introduction
Part 2 The Specimen Letters
Part 3 Useful Words, Phrases and Sentences
Part 4 Exercises
Unit 13 Trade Forms
Part 1 The Introduction
Part 2 The Specimen Letters
Part 3 useful Words, Phrases and Sentences
Part 4 Exercises
Unit 14 Letter of Sales
Part 1 The Introduction
Part 2 The Specimen Letters
Part 3 Useful Words, Phrases and Sentences
Part 4 Exercises
Key to Exercises
Unit 1
Unit 2
Unit 3
Unit 4
Unit 5
Unit 6
Unit 7
Unit 8
Unit 9
Unit 10
Unit 11
Unit 12
Unit 13
Unit 14
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