第一部分 实训须知 1 一、实训场地简介 1 二、实训室守则 1 三、实训考核 2 第二部分 实训项目 4 Project One Job Interview 4 Project Two Reception 18 Sub-Project One At the Airport 19 Sub-Project Two Check In 31 Sub-Project Three Schedule 44 Sub-Project Four Business Entertainment 58 Project Three Business Negotiation 71 Sub-Project One Company Profile 71 Sub-Project Two Product Description 81 Sub-Project Three Price Negotiation 91 Sub-Project Four Payment and Shipment 99 Sub-Project Five Claims 112 附录一 答案 122 Project One Job Interview 122 Project Two Reception 123 Sub-Project One At the Airport 123 Sub-Project Two Check In 124 Sub-Project Three Schedule 125 Sub-Project Four Business Entertainment 126 Project Three Business Negotiation 126 Sub-Project One Company Profile 126 Sub-Project Two Product Description 127 Sub-Project Three Price Negotiation 128 Sub-Project Four Payment and Shipment 128 Sub-Project Five Claims 129 附录二 本书二维码信息库 131 参考文献 147