目 录 Unit 1 Meeting Tourists at the Airport 1 Goals 1 Basic Sentences 1 Background Information 2 Listening Tasks 2 Reading Tasks 5 Writing Tasks 8 Words and Expressions 8 Unit 2 Checking in at the Hotel 10 Goals 10 Basic Sentences 10 Background Information 11 Listening Tasks 11 Reading Tasks 13 Writing Tasks 16 Words and Expressions 16 Unit 3 Planning Itinerary 18 Goals 18 Basic Sentences 18 Background Information 19 Listening Tasks 19 Reading Tasks 22 Writing Tasks 25 Words and Expressions 26 Unit 4 Changing Money 28 Goals 28 Basic Sentences 28 Background Information 29 Listening Tasks 29 Reading Tasks 31 Writing Tasks 34 Words and Expressions 34 Unit 5 City Sightseeing 36 Goals 36 Basic Sentences 36 Background Information 37 Listening Tasks 37 Reading Tasks 40 Writing Tasks 43 Words and Expressions 43 Unit 6 Shopping 45 Goals 45 Basic Sentences 45 Background Information 46 Listening Tasks 46 Reading Tasks 49 Writing Tasks 51 Words and Expressions 52 Unit 7 Dining Home and Abroad 55 Goals 55 Basic Sentences 55 Background Information 56 Listening Tasks 57 Reading Tasks 59 Writing Tasks 63 Words and Expressions 64 Unit 8 City Transportation 66 Goals 66 Basic Sentences 66 Background Information 67 Listening Tasks 67 Reading Tasks 70 Writing Tasks 72 Words and Expressions 72 Unit 9 Leisure and Recreation 74 Goals 74 Basic Sentences 74 Background Information 75 Listening Tasks 75 Reading Tasks 78 Writing Tasks 79 Words and Expressions 80 Unit 10 Tourist Complaints 82 Goals 82 Basic Sentences 82 Background Information 83 Listening Tasks 83 Reading Tasks 85 Tips for tour guide: Quitting from the Tour 87 Writing Tasks 88 Words and Expressions 88 Unit 11 Emergencies 90 Goals 90 Basic Sentences 90 Background Information 91 Listening Tasks 91 Reading Tasks 94 Writing Tasks 96 Words and Expressions 96 Unit 12 Inquiring Customs Regulations 98 Goals 98 Basic Sentences 98 Background Information 99 Listening Tasks 100 Reading Tasks 103 Writing Tasks 106 Immigration Card 107 Words and Expressions 107 Unit 13 Seeing off Tourists 109 Goals 109 Basic Sentences 109 Background Information 110 Listening Tasks 110 Reading Tasks 113 Writing Tasks 115 Words and Expressions 115 Unit 14 The Use of Internet 117 Goals 117 Basic Sentences 117 Background Information 118 Listening Tasks 118 Reading Tasks 121 Writing Tasks 123 Words and Expressions 124 Unit 15 Responsibilities of Tourist Guides 125 Goals 125 Basic Sentences 125 Background Information 126 Listening Tasks 127 Reading Tasks 129 Writing Tasks 132 Words and Expressions 132 Appendix A Chinese Contributions to the World Heritage 134 Appendix B World Places of Interests 136 Appendix C Major Traditional Chinese Festivals 139 Appendix D Glossary 140 Appendix E Key to the Exercises 155