Unit 1 公司与信誉Companies and Reputation
Section 1 读写指南Learning Business Writing in English
Section 2 公司介绍Introducing Your Company
Section 3 信誉调查Status Enquiry
Unit 2 产品与市场Products and Markets
Section 4 产品信息Product Description and Manuals
Section 5 市场调查MarketResearch
Section 6 问卷调查Questionnaire Survey
Unit 3 信函与业务Letters and Business
Section 7 书信规范Formatting Your Business Letter
Section 8 业务关系Business Relations
Section 9 报盘还盘Offers and Counteroffers
Unit 4 生产与运输Orders and Shipment
Section 10 接单生产Orders and Their Fulfillment
Section 11 货物运输Shipment
Unit 5 单证与包装Documents and Packing
Section 12 各类单证Documents
Section 13 产品包装Packing
Unit 6 融资与支付FinanSing and Payment
Section 14 募资融资Raising Finance
Section 15 付款方式Payment Terms
Section 16 催款清欠Debt Settlement and Collection
Unit 7 保险与代理Insurance and Agency
Section 17 保险事项Insurance
Section 18 代理事宜Agency
Unit 8 投诉与客服Claims and Customer Service
Section 19 投诉索赔Complaints andClaims
Section 20 客户服务Customer Service and Sealing Claims
Unit 9 促销与广告Sales Promotion and Advertising
Section 21 促销之道Pushing Sales
Section 22 广告策略Advertising Strategy
Unit 10 合作与合同Joint.ventu re and Contract Terms
Section 23 合资合作Joint.venture and Co-operation
Section 24 合同条款ContractTerms
Section 25 补偿贸易Compensation Trade
Unit 11 文秘与管理Secretarial Writing and Company Management
Section 26 通知通告Notice andAnnouncement
Section 27 招聘解聘PersonnelWanted andDismissal
Section 28 写备忘录Memos and Minutes
Section 29 邀请申请Invitations andApplications
Section 30 公司管理CompanyManagement
Unit 12 人脉与职场Interpersonal Relations and Employment
Section 31 道歉慰问Apology and Sympathy
Section 32 祝贺致谢Thank-you Letters and Congratulations
Section 33 求职任职Job-seeking and CurriculumVitae
Section 34 另谋发展Resigning and Individual Development
Section 35 杂务写作OtherForms ofWriting
Bibliography