企业人力资源管理师专业英语 第2版 上海市职业技能鉴定中心 组织编写 著 人力资源和社会保障部教材办公室 等 编

篇 企业人力资源管理师（三级）
Volume I Enterprise Human Resources Professional (level 3)
章 人力资源规划
Chapter one Human Resource Planning
1.1 什么是人力资源管理？What is Human Resource Management？
1.2人力资源管理发展 History of Human Resource Management
1.3人力资源管理的重要性 Importance of Human Resource Management
1.4组织结构 Organizational Structure
1.5 工作分析 Job Analysis
1.6工作设计 Job Design
1.7 人力资源规划的目的Aims of Human Resource Planning
1.8人力资源规划的过程The Process of Human Resource Planning
第二章 招聘与配置
Chapter Two Recruit and Deploy
2.1招聘计划与实施 Recruitment Plan and Implementation
2.2招聘来源和渠道 Recruitment Source and Channel
2.3招聘面试 Interview
2.4知识测验Knowledge Test
2.5心理测验 Psychological Test
2.6人员录用程序 Employee Recruitment Procedure
2.7人员配置原则 Employee Deployment Principles
第三章 培训与开发
Chapter Three Training and Development
3.1培训需求分析目标 Aims of Training Needs Analysis
3.2培训需求分析范围 Areas of Training Needs Analysis
3.3需求分析的方法 Methods of Analyzing Needs
3.4培训组织实施 Training organization and implementation
3.5 培训方法 Training Method
3.6 培训和学习规范 Training and Learning Specifications
3.7培训评估 Training Evaluation
第四章 绩效管理
Chapter Four Performance Management
4.1绩效管理概述Overview of Performance Management
4.2绩效评估的目的 Purposes of Performance Appraisal
4.3绩效评估方法 Ways of Performance Appraisal
4.4绩效评估内容 Contents of Performance Appraisal
4.5绩效评估和激励 Performance Appraisal and Motivation
第五章 薪酬管理
Chapter Five Compensation Management
5.1什么是基于绩效的薪酬？What Is Performance Based Compensation?
5.2岗位评价概述 Overview of Post Assessment
5.3岗位评价方法 Post Assessment Method
5.4薪酬调查 Salary Survey
5.5薪酬结构设计 Compensation Structure Design
第六章 劳动关系管理
Chapter Six Labor Relations Management
6.1劳动关系管理概述 Overview of Employee Relation Management
6.2集体协商 Collective Negotiation
6.4工会在劳动关系管理中的作用Function of Labor Union in Labor Relations Management
第七章 人力资源管理国际化
Chapter Seven International HRM
7.1 全球经济一体化的加速 The Acceleration of Global Economic Integration
7.2 人力资源的全球流动加速 Global Flow of HR
7.3 人力资源国际化管理的必然性 Necessity of International HRM
7.4 人力资源国际化管理的新趋势 The New Trend of International HRM
第二篇 企业人力资源管理师（二级）
Volume II Enterprise Human Resources Professional (level 2)
章 人力资源规划
Chapter One Human Resource Planning
1.1组织发展Organization Development
1.2 组织设计Organization Design
1.3组织诊断 Organization Diagnosis
1.4变革管理Change Management
1.5工作再设计 Job Redesign
第二章 招聘与配置
Chapter Two Recruit and Deploy
2.1胜任素质模型 Competency Model
2.2招聘策略 Recruitment Tactics
2.3行为描述 Behavior Description
2.4评价中心 Assessment Center
2.5招聘评估 Recruitment Appraisal
2.6人员配置技巧Employee Deployment Skills
2.7人力资源派遣Human Resources Dispatch
第三章 培训与开发
Chapter Three Training and Development
3.1培训体系建立 Setup Training System
3.2培训成果的转化Transform of Training Outcomes
3.3培训评估的程序 Process of Training Appraisal
3.4培训评估模型 Training Appraisal Model
3.5培训评估的应用Application of Training Appraisal
3.6学习型组织Learning Organization
3.7职业生涯规划 Career Planning
第四章 绩效管理
Chapter Four Performance Management
4.1绩效评估方法的选择How to choose Performance Appraisal Method
4.2绩效评估的结果分析 Result Analysis of Performance Appraisal
4.3绩效辅导Performance Coaching
4.4绩效申诉 Performance Appeal
4.5绩效改进计划 Performance Improvement Planning
第五章 薪酬管理
Chapter Five Compensation Management
5.1薪酬战略在企业中应用 Compensation Strategy in Enterprise
5.2绩效薪酬在实践中的运用Performance Based Compensation in Practice
5.3弹性福利计划Flexible Benefits Plan?
5.4宽幅薪酬 Wide Compensation
第六章 劳动关系管理
Chapter Six Labor Relations Management
6.1员工满意度调查Investigation of Employee Satisfaction
6.2员工满意度提升 Employee Satisfaction Enhancement
6.3劳动争议 Labor Dispute
6.4集体谈判 Collective Bargaining
6.5企业文化建设Enterprise Culture Construction
6.6跨文化管理Cross Cultural Management
第七章 人力资源管理国际化
Chapter seven International HRM
7.1人力资源国际化实践 International HR Practices
7.2人力资源国际化管理带来的挑战 Challenge of IHRM
7.3 发达国家人力资源管理HRM in Developed Countries
附录
企业人力资源管理师（三级）词汇表
企业人力资源管理师（二级）词汇表
参考文献