Aboutur guide
Procedure Ⅰ Preparations for meeting the tour group
Unit 1 Travel plan analysis
Unit 2 Tour group analysis
Unit 3 Oversight in travel plan
Unit 4 Receiving the spe group
Procedure Ⅱ Meeting a tour group
Unit 1 Preparations for meeting a tour group
Unit 2 Delivering a welcome speech
Unit 3 On—the—way introduction
Procedure Ⅲ Check—in
Unit 1 Abouhtel
Unit 2 Register
Unit 3 Enjoy the first meal
Unit 4 Deal with problems and accidents
Procedure Ⅳ Talking about the itinerary
Unit 1 Checking the itinerary
Unit 2 Handling emergencies
Procedure Ⅴ Sightseeing
Unit 1 Introducing important tourist attractions
Unit 2 Introducing important tour routes
Unit 3 Dealing with spe cases
Procedure Ⅵ Other services
Unit 1 Introducing spety food
Unit 2 Recommending recreational activities
Unit 3 Recommending tourism commodities
Procedure Ⅶ Seeing off tourists
Unit 1 Preparing for seeing off tourists
Unit 2 Seeing off guests at the airport
Unit 3 Handling emergencies
References