Chapter 01 Banking Business(银行业务) Unit 01 Opening a bank acco Unt(开立银行账户) Unit 02 Deposit and withdrawal(存、取款) Unit 03 Making a loan(贷款业务) Unit 04 Currency exchange(外汇业务) Unit 05 International remittance(国际汇款) Chapter 02 Securities and F Unds Business(券与业务) Unit 01 Opening a securities acco Unt(开立券账户) Unit 02 Investment in stock() Unit 03 Investment in mutual f Unds() Chapter 03 Insurance Business(保险业务) Unit 01 Inquiring about insurance(咨询保险) Unit 02 Arrangement of an insurance(保险) Unit 03 Filing a claim(保险索赔) Reference(参考文献)