前言Part One TheBasic Rules of Successful Letter Writing 1 How to Write Successful Letters 2 The Basic Parts of a Letter 3 The Forms in English LettersPart Two Social Letters 1 Introduction 2 Invitation and Acknowledgements 3 Letters of Congratulation 4 Letters of Sympathy on Illness,Injury and Material Loss 5 Letter of Condolence 6 Letters of Request 7 Letters of Application 8 Letters of Introduction 9 Letters of Recommendation 10 Letters of Information 11 Letters of Thanks 12 Letters of Apology 13 Letters of Making A Resservation 14 Letters of Cultural ExchangePart Three Business Letters 1 The Different Style and the Special Forms of Business Letters 2 Letters of Inquiries and Offers 3 Letters of Order and Confirmation 4 Letters of Credit 5 Shimn ad Delivery 6 Complaint and ClaimPart Four Telegrams,Telexes,Faxes and Abbreviations 1 Telegrams 2 Telexes 3 Faxes 4 Abbreviations Part Five Secretarial Duties ……
Part Six Speeches for Various OccasionsPart Seven Protocol in Foreign AffairsPart Eight DocumentsKey for ReferenceAppendixesReferences