序
如何使用本书
如何使用光盘
PART 1 新工作上路
1-1 英文面试
1-2 招募员工
1-3 介绍新进人员
1-4 人事行政
1-5 请英语
1-6 办公事务
综合测验
上班族资讯站
PART 2 开会现场
2-1 会议流程
2-2 头脑风暴
- 陈述意见
2-4 表达赞同与反对
2-5 英语视频会议
综合测验
上班族资讯站
PART 3 简报实况
3-1 公司简介
3-2 图表运用
3-3 介绍产品
3-4 业绩报告
综合测验
上班族资讯站
PART 4 电话英语
4-1 接听电话
4-2 电话留言
4-3 回复客户电话
4-4 询问及确认进度
4-5 变更及取消行程
4-6 电话客服技巧
综合测验
上班族资讯站
PART 5 客户往来
5-1 接待外国客户
5-2 带客户参观公司
5-3 业务拜访
5-4 业务状况
5-5 洽谈合作
5-6 售后服务
综合测验
上班族资讯站
PART 6 市场营销与策划
6-1 门市推销
6-2 方案
6-3 市场调查
6-4 广告策划
综合测验
上班族资讯站
PART 7 谈判议价与订货
7-1 条件协商
7-2 询价与报价
7-3 议价
7-4 合约谈判
7-5 订货
7-6 付款方式
综合测验
上班族资讯站
PART 8 办公室闲聊
8-1 提出邀请
8-2 拒绝
8-3 赞美与祝贺
8-4 鼓励
8-5 表达谢意
8-6 请求帮
8-7 抱怨
8-8寻求及提供建议
综合测验
上班族资讯站
PART 9 出差应酬与商展
9-1出差前确认
9-2机场英语
9-3海外出差
9-4商务餐会
9-5举办商展
综合测验
上班族资讯站
附录 听力测验
听力测验
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光盘安装温馨提示
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本光盘在电脑上带盘运行，将光盘内容考到电脑硬盘上再进行安装则会无法运行，请读者予以谅解。
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问题"font-family: Arial; mso-fareast-language: ZH-CN; mso-ansi-language: EN-US;">1——360软件的干扰
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如果您的电脑装有"font-family: Arial; mso-fareast-language: ZH-CN; mso-ansi-language: EN-US;">360软件，请在安装光盘过程中暂时关闭所有与style=
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"font-family: Arial; mso-fareast-language: ZH-CN; mso-ansi-language: EN-US;">360安全卫士，style=
"font-family: Arial; mso-fareast-language: ZH-CN; mso-ansi-language: EN-US;">360浏览器等。
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目前出现的光盘安装问题"font-family: Arial; mso-fareast-language: ZH-CN; mso-ansi-language: EN-US;">85%与style=
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问题"font-family: Arial; mso-fareast-language: ZH-CN; mso-ansi-language: EN-US;">2——个人电脑缺少系统文件
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不同的电脑可能在安装系统时缺少不同的文件。
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1. "color: black; font-family: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; mso-fareast-language: ZH-CN; mso-ansi-language: EN-US;">
缺少"color: black; font-family: Arial; mso-fareast-language: ZH-CN; mso-ansi-language: EN-US;">DLL文件或style=
"color: black; font-family: Arial; mso-fareast-language: ZH-CN; mso-ansi-language: EN-US;">OCX文件
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这种情况下通常会弹出“找不到源文件"color: black; font-family: Arial; mso-fareast-language: ZH-CN; mso-ansi-language: EN-US;">***.DLL来安装”或者“找不到源文件style=
"color: black; font-family: Arial; mso-fareast-language: ZH-CN; mso-ansi-language: EN-US;">***.OCX来安装”的对话框。此时，需要通过右键打盘，打开Setup文件夹里面的Dlls文件夹，找到对话框中提示的文件，将文件复制到C盘/window/system32
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里面"color: black; font-family: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; mso-fareast-language: ZH-CN;">。
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*后重新安装光盘"color: black; font-family: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">。
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如：安装过程中弹出提示："color: black; font-family: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">找不到源文件‘G:Setup@VB5DB.DLL’来安装
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则打开"color: black; font-family: Arial; mso-fareast-language: ZH-CN; mso-ansi-language: EN-US;">G盘style=
"color: black; font-family: Arial; mso-fareast-language: ZH-CN; mso-ansi-language: EN-US;">/
Setup/ Dlls"color: black; font-family: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial; mso-fareast-language: ZH-CN; mso-ansi-language: EN-US;">，从中找到VB5DB.DLL文件，复制到C盘/window/system32
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。
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缺少"color: black; font-family: Arial; mso-fareast-language: ZH-CN; mso-ansi-language: EN-US;">exe文件
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这种情况下通常会弹出“找不到源文件"color: black; font-family: Arial; mso-fareast-language: ZH-CN; mso-ansi-language: EN-US;">***.exe来安装”的对话框。此时，右键打盘，打开Setup文件夹，从中找到对话框中提示的文件，双击文件进行安装。
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*后重新安装光盘"color: black; font-family: 宋体; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial;">。重新安装光盘。
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通过以上两步，"color: black; font-family: Arial; mso-fareast-language: ZH-CN; mso-ansi-language: EN-US;">99%的问题都可以解决。如果依然不行，请换一台电脑尝试。
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问题"color: black; font-family: Arial; mso-fareast-language: ZH-CN; mso-ansi-language: EN-US;">3——问题
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如果以上俩步仍无法解决问题，请您对提示对话框进行截图，将截图通过图书扉页的邮箱地址发给责任编辑，我们会尽力帮您解决。
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