正版 商务英语听说:下册 编者:王江汉|责编:韦玮//李雪|总主编:鲍

Unit 1 Business Communication
Section I Lead-in
What Is Business Communication
Section II Listening
CLIP ONE Business Relations
CLIP TWO Business Card
Section III Speaking
Tips for Emails
Section IV Further Learning
Unit 2 Business Negotiation
Section I Lead-in
Business Negotiation Principle
Section II Listening
CLIP ONE International Business and
Cross-cultural Communication
CLIP TWO Business Etiquette & Social Graces
Section III Speaking
Business Negotiation Etiquette
Section IV Further Learning
Unit 3 Commercial Trade
Section I Lead-in
Asian Can Lead the Global Trade
Section II Listening
CLIP ONE Small Business
CLIP TWO Foreign Trade
Section III Speaking
Charity Shop
Section IV Further Learning
Unit 4 Payment
Section I Lead-in
WeChat and Facebook
Section II Listening
CLIP ONE Buying on the Installment Plan
CLIP TWO The Pros and Cons of Credit Cards
Section III Speaking
Foreign Trade Payment
Section IV Further Learning
Unit 5 Customs Clearance and
Commodity Inspection
Section I Lead-in
Law of the Peoples Republic of China on
Import and Export Commodity Inspection (General Provisions)
Section II Listening
CLIP ONE The USDA Specialty Crops Inspection Division
CLIP TWO How Do Customs Work
Section III Speaking
China Inspection and Quarantine (CIQ)
Section IV Further Learning
Unit 6 Logistics and Storage
Section I Lead-in
What Is Logistics
Section II Listening
CLIP ONE How Are Containers Loaded
CLIP TWO Shipping Container Types
Section III Speaking
Logistics Strategy
Section IV Further Learning
Unit 7 Claim and Arbitration
Section I Lead-in
Claim and Arbitration
Section II Listening
CLIP ONE How to Handle Freight Claims
CLIP TWO What to Do If Your Parcel Is Seized by Customs
Section III Speaking
Basics of Arbitration
Section IV Further Learning
Unit 8 Exhibition Preparation
Section I Lead-in
Top Ten Tips on Preparing for a Successful Exhibition
Section II Listening
CLIP ONE A History of Exhibitions and Worlds Fairs
CLIP TWO How to Drive More Attendees to Exhibitor Booths
Section III Speaking
Exhibition Preparation
Section IV Further Learning
Unit 9 Energy
Section I Lead-in
Here Is the Scenario: Oil Price May Fall Towards $40 Mark
Section II Listening
CLIP ONE Chinas Top 500 Firms Outperformed
US Rivals in 2008
CLIP TWO Chinas Gasoline Imports Soar in August
Section III Speaking
The Latest: China Gets Bulk of Alaska Gas in Pipeline Plan
Section IV Further Learning
Unit 10 E-commerce
Section I Lead-in
Amazon Has Its Most Profitable Quarter Ever
But Growth Is Slowing
Section II Listening
CLIP ONE One-day Shipping Hurts Amazons Bottom Line
CLIP TWO Amazons Key Q
Retail and Business Developments
Section III Speaking
How Does Amazon Make Money
Section IV Further Learning
Unit 11 Car Manufacturer
Section I Lead-in
General Motors Drive for Safer, Better
More Sustainable Personal Mobiling
Section II Listening
CLIP ONE GM Says in Talks
to Invest $2.73 Billion in Brazil till 2024
CLIP TWO GM Earnings Rise 1% as
Buyers Pay More for Popular Pickups
Section III Speaking
General Motors Works Overtime to Keep Customers Happy
Section IV Further Learning
Unit 12 Banking
Section I Lead-in
At a Grim Moment for Banking Jobs, Citigroup Says Its Hiring
Section II Listening
CLIP ONE Citigroup Withdraws from
Metals Financing in Chinese Mainland
CLIP TWO Citibank China Slapped with Shanghais
Biggest Ever Banking Fine over Property Loans
Section III Speaking
Citigroup Embraces LGBT and Live-in Partners of Its Staff
Section IV Further Learning
Unit 13 Environmental Protection
Section I Lead-in
Green Growth for China
Section II Listening
CLIP ONE Sustainable Agriculture in China: Then and Now
CLIP TWO China Can Lead Global Green Trade Drive
Section III Speaking
Electric Vehicles and the Environment
Section IV Further Learning
Unit 14 Artificial Intelligence
Section I Lead-in
How Artificial Intelligence Is Changing the Global Economy
Section II Listening
CLIP ONE The Impact of Artificial Intelligence
on International Trade
CLIP TWO Five Ways How AI Has Transformed
the Finance Industry
Section III Speaking
Artificial Intelligence and E-commerce
Section IV Further Learning
Unit 15 Cross Culture
Section I Lead-in
What Is Cross Culture
Section II Listening
CLIP ONE Cultural Barriers to Communication (1)
CLIP TWO Cultural Barriers to Communication (2)
Section III Speaking
Top Ten Tips for Effective Cross-cultural Communication
Section IV Further Learning
Unit 16 International Organizations
Section I Lead-in
World Trade Organization
Section II Listening
CLIP ONE IEA Executive Director and OPEC Secretary General Discussed
the Current Situation in Global Oil Markets
CLIP TWO International Monetary Fund (IMF)
Section III Speaking
Three Cs for Success
A Partnership That Reflects the Best ofAPEC
Section IV Further Learning

王江汉，教授，铜陵学院外国语学院院长、党总支书记。主要研究方向：语用学和外语教学。主编《新活力英语综合教程 4》等教材数部，发表《在线外语教师学术共同体的构建与实施模式——基于iResearch外语学术科研平台的研究》等学术论文数十篇。

本教材将商务英语知识与应用相结合，侧重跨文化交际能力、情感沟通能力和高级思维能力培养；教材内容紧随社会、经济、科技和文化发展的前沿，符合新时代的课程要求，体现课程的创新性；教材素材难易结合，循序渐进，对教师的知识结构和教学水平、学生的背景知识储备和课后巩固与拓展都有较高要求，体现课程的挑战性。
本册为下册。

本系列教材面向安徽省“十四五”打造，为全国应用型本科商务英语专业系列规划教材，旨在培养“商务 外语”的复合型人才。《商务英语听说》分为上下册，为商务英语专业的主修课程之一，本教材为下册。 《商务英语听说 下册》在编排时充分考虑了商务场景的实用性和学生的接受能力；结构安排上力图以多个角度、多种手段帮助读者掌握商务英语应用的原则、方法和技巧。