前言 使用说明 Chapter 1 Client Reception接待客户 Unit 1 Greeting a Client 跟客户打招呼 Unit 2 Giving Answers to Clients 为客户解答 Unit 3 Making Suggestions to Client 向客户建议 Chapter 2 Ordinary Business普通业务 Unit 1 Opening a Current Account 开立账户 Unit 2 Take Deposits and Withdraw 办理存款、取款 Unit 3 Safe 保险箱 Unit 4 Foreign Currency Exchange 兑换外币 Unit 5 Cash the Check 兑现支票 Unit 6 Opening a Letter of Credit 开立信用证 Unit 7 Loss Register 挂失 Unit 8 Stock Broking Business 股票业务 Unit 9 Loan for Cars or Houses 车房贷款 Unit 10 Credit Investigation 资信调查 Unit 11 Interest and Overdraft 利息与透支 Unit 12 Transfer Accounts 转账 Unit 13 Individual Loans 个人贷款 Unit 14 Remittances 汇款 Chapter 3 Special Business特殊业务 Unit 1 Credit Card Services 信用卡服务 Unit 2 Charges and Paying Agency Service 代收和代付费用 Unit 3 Foreign Exchange 外汇 Unit 4 Collection Service 托收服务 Unit 5 Commission Insurance Business 代理保险业务 Unit 6 Fund and Bonds 基金与债券 Unit 7 Futures and Option 期货与期权 Chapter 4 About the Banking关于银行 Unit 1 The Banking Industry in China 中国的银行 Unit 2 Currency and Monetary System 货币和货币制度 Unit 3 Internet Banking 网上银行 Unit 4 Self—Service Bank 自助银行 Unit 5 Mobile Banking and Phone Banking 手机银行和电话银行 附录 金融证券专业术语