Part One Practical Operations 商务实务 Unit 1 Business Reception 商务接待 Unit 2 Inquiry 询盘 Unit 3 Offer 报盘 Unit 4 Counteroffer 还盘 Unit 5 Discussing the Price 讨论价格 Unit 6 Order 订购 Unit 7 Payment Terms 付款方式 Unit 8 Discount 折扣 Unit 9 Signing a Contract 签订合同 Unit 10 Delivery 交货 Unit 11 Packaging 包装 Unit 12 Shipment 装运 Unit 13 Commodity Inspection 商品检验 Unit 14 Complaint 投诉 Unit 15 Claims 索赔 Unit 16 After Sale Services 售后服务 Unit 17 Technology Transfer 技术转让 Unit 18 Compensation Trade 补偿贸易 Part Two Deriving Sectors of Business 商务衍生 Unit 1 Comminssion 佣金 Unit 2 Insurance 保险 Unit 3 Registering a Trademark 商标注册 Unit 4 Patent 专利 Unit 5 Promoting Samples 产品推介 Unit 6 Sole Agent 定制代理 Unit 7 Business Negotiation 商务谈判 Unit 8 Introduce Products 产品介绍 Unit 9 Bid and Tender 招标和投标 Unit 10 Banking Facilities 银行业务 Unit 11 Market Research 市场调查 Unit 12 Advertising 广告 Unit 13 Joint Venture 合资 Part Three Business Exchange 商务往来 Unit 1 Visiting Clients 商务往来 Unit 2 Establishing Business Relation 建立业务关系 Unit 3 Visiting Factory 参观工厂 Unit 4 At a Trade Fair 在商品交易会上 Unit 5 Meeting 会议 Part Four BusinessServices 商务服务 Unit 1 Business Travel 商务旅行 Unit 2 At the Hotel 在酒店 Unit 3 Business Dinner 商务会餐 Unit 4 Making a Phone Call 打电话 Unit 5 Job Interview 面试 Unit 6 Congratulations and Wishes 祝贺与祝愿 Unit 7 E-commerce 电子商务 Unit 8 Business Letter 商务信函