Chapter 1 Experiencing a New Culture
Chapter 2 Culture and Cultural Differences
Chapter 3 Overcoming the Language Gap
Chapter 4 Generalizations and Stereotypes
Chapter 5 Culture Shock and Cultural Adaptation
Chapter 6 Ethnocentrism in Intercultural Communication
Chapter 7 Ingroup and Outgroup Distinction in Intercultural Communication
Chapter 8 Telling and Interpreting Stories
Chapter 9 Nonverbal Communication in Intercultural Situations
Chapter 10 Intercultural Competence
Transcripts
References