Unit 1 Business Negotiation Thinking,Psychology and Language Arts商务谈判思维、心理与语言艺术
Task 1 Business Negotiation Thinking商务谈判思维
Task 2 Business Negotiation Psychology商务谈判心理
Task 3 Language Arts in Business Negotiations商务谈判语言艺术
Unit 2 Types of Business Negotiations商务谈判的类型
Task 1 Domestic Business Negotiations国内商务谈判
Task 2 International Business Negotiations靠前商务谈判
Task 3 Negotiations for Merchandise Trade商品贸易谈判
Task4 Negotiations for Non-merchandise Trade非商品贸易谈判
Task 5 Multi-Party and Multi-Phased Negotiations多方多阶段谈判
Unit 3 Preparation and Organization for Business Negotiations商务谈判准备与组织
Task 1 An Introduction to International Business Negotiations认识靠前商务谈判
Task 2 Determinatiorf of Negotiating Goals谈判目标的确定
Task 3 Information Gathering in Business Negotiation商务谈判信息收集
Task 4 Avoidance of Negotiation Risks谈判风险规避
Task 5 Making a Negotiation Plan谈判方案的拟定
Task 6 Choices of Negotiation Styles谈判方式的选择
Unit 4 Business Negotiation Communication 商务谈判沟通
Task 1 Factors and Types of Business Negotiation Communication商务谈判沟通的要素和分类
Task 2 Language in Business Negotiation Communication商务谈判沟通的语言
Task 3 Language Skills in Business Negotiation Communication商务谈判沟通的语言技巧
Task 4 Non-verbal Language in Business Negotiation Communication商务谈判沟通的行为语言
Unit 5 Strategies and Tactics for Business Negotiations商务谈判策略与技巧
Task 1 Strategic Considerations策略思考
Task 2 Five Common Negotiation Strategies五项基本谈判策略
Task 3 Tactics for Each Negotiation Strategy谈判策略的技巧
Unit 6 Initiating Business Negotiations商务谈判开局
Task 1 Creating a Good Atmosphere of Negotiations营造良好的谈判氛围
Task 2 Strategies in Initiating Negotiations谈判开局策略
Task 3 Opening Statements开局陈述
Unit 7 Business Negotiation Consultation商务谈判磋商
Task l Strategies of Offer报价策略
Task2 Strategies of Bargaining议价策略
Task 3 Making Concessions让步
Unit 8 Deadlock Settlement in Business Negotiations商务谈判僵局处理
Task 1 The Causes Leading to Deadlocks僵局产生的原因
Task 2 Strategies of Breaking a Deadlock突破僵局的策略
Task 3 Making a Deadlock僵局的制造
Unit 9 Business Contracts商务合同
Task 1 Strategies to Bringing to Sign a Contract合同签订促成策略
Task 2 Format and Content ofa Business Contract商务合同格式与内容
Task 3 Strategies for Signing a Business Contract签订商务合同的技巧
Unit 10 Business Negotiations on Settling Disputes商务谈判纠纷处理
Task 1 The Identification of Business Disputes事故认定
Task 2 Liability Ascription责任归属
Task 3 Claim and Settlement索赔与理赔
Task 4 Mediation and Arbitration调解与仲裁
Unit 11 Business Negotiation Etiquette商务谈判礼仪
Task 1 General Requirements of Business Negotiation Etiquette商务谈判礼仪的一般要求
Task 2 Telephone Communication Etiquette电话沟通礼仪
Task 3 Meeting Etiquette会面礼仪
Task 4 Business Welcoming and Seeing-off Etiquette商务迎送礼仪
Task 5 Business Seating Etiquette座次安排商务礼仪
Unit 12 Cultures and Taboos in Business Negotiations商务谈判中的文化与禁忌
Task 1 The Influence of Cultural Differences on Business Negotiation文化差异对商务谈判的影响
Task 2 The Strategies of Dealing with Cultural Differences in Business NegotiatiOn商务谈判中应对文化差异的策略
Task 3 Taboos of Different Negotiating Rivals不同谈判对手的禁忌
Task 4 Cultural Differences and Negotiating Styles文化差异与谈判风格
References