Preface
前言
Module 1 Basic Knowledge of Business English Letters Writing
商务英语函电写作基本知识
Unit 1 Introduction to Business English Letters Writing
Module 2 Business Negotiation
业务磋商
Unit 2 Establishing Business Relations
Unit 3 Inquiry and Offer
Unit 4 Counter-offer
Module 3 Conclusion of Business
交易的达成
Unit 5 Orderand Contract
Module 4 Communication in Stage of Preparation of the Goods
备货阶段沟通
Unit 6 Establishment and Amendment of L/C
Module 5 Communication before and after Shipment
货物出运前后沟通
Unit 7 Shipment
Unit 8 Insurance
Module 6 The Receipt of Payment by the Seller
卖方收款
Unit 9 Payment
Module 7 Claims and Settlement
索赔及理赔
Unit 10 Complaints,Claims and Settlement
Module 8 Other Routine Works
其他日常工作
Unit 11 Other Routine Letters
Unit 12 Holiday Greetings
Reference
参考文献